14 Day Returns or exchanges are acceptable on defective items only. No refunds on change of mind orders because they are handmade to order and as other orders are pending waiting to be shipped out and will delay my process time. I am the only one that makes these with deadline dates I follow. No refunds on size they have detailed description on bow measurement width height to hair clip accessory. They are custom ordered bows made to customer request.
8 Hours cancellation time.
Please order in enough time for your special event. Expedited shipping is available to speed the the shipping time not the handling process time to make and ship out.